Custom orders

Collect any ideas you have in mind, weather it be a rough sketch, an image, so I can get a general idea of what you are looking for and I am able to give you a rough quote. I will then draw and design around 3 variations for you too choose from. From the designs we can change bits and pieces to get it exactly like the piece you dreamed of. Once we have agreed on a design, materials and size I can get started. It generally takes up to 4 weeks to hand craft (if you need something quicker I can work around that) and once the piece is complete it is ready to be shipped.


shipping

All instock items will be shipped within 72 hours of purchase. This excludes all weekends and public holidays.

If your item is custom, I try my very best to get that made and shipped out to you within 3 weeks. I will contact you if it is going to take longer and please contact me and let me know if you need a particular item by a certain date and I will do my best to fill this.

All Thistle + Ore items are handmade. As a result each piece will vary from the last, with varying textures, marks and stone colors.

 


returns

If you would like to return an item - you are entitled to an exchange, you must return the purchased item within 14 days. I can only give refunds on faulty items - sorry! 

Please note that the product must be returned unused, NO SCRATCHES, dents. It must be in the original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid.

Please email me if you have questions before you buy.